Experienced Venue Manager wanted for a busy high volume cafe restaurant in Camberwell Lead daily operations manage staff and deliver exceptional service while working closely with the owners
VENUE MANAGER FULL TIME
DISH & SPOON CAMBERWELL
Established High Volume Venue
Leadership and Operational Responsibility
ABOUT US
Established in 2016 Dish and Spoon is a busy family owned cafe and restaurant in Camberwell known for specialty coffee seasonal food and genuine hospitality
With approximately 120 seats across multiple indoor and outdoor dining areas we operate 7 days a week delivering high volume breakfast brunch and lunch services alongside occasional private functions
We are looking for an experienced confident and hands on Venue Manager to oversee daily operations lead our team and maintain the high standards we have built our reputation on
THE ROLE
This is a hands on leadership position working closely with the owners to ensure the smooth and efficient running of the venue
You will be responsible for managing key aspects of daily operations including leading busy services staff management recruitment rostering training compliance maintenance and operational efficiency
We are looking for someone who can confidently manage the venue independently when required while maintaining strong communication with the owners
The successful candidate will take initiative lead by example and make sound operational decisions while maintaining a positive and professional environment
KEY RESPONSIBILITIES
SERVICE AND LEADERSHIP
Oversee daily front of house operations across all dining areas
Confidently lead busy breakfast brunch and lunch services particularly during peak weekend periods
Remain calm under pressure providing clear delegation encouragement and direction
Lead by example and confidently step into any front of house position when required
Maintain effective communication between kitchen coffee bar and floor teams
Deliver consistently high standards of customer service and resolve issues professionally
STAFF MANAGEMENT AND DEVELOPMENT
Prepare and manage weekly rosters in line with business requirements and labour budgets
Oversee recruitment interviews onboarding and induction of new staff
Conduct ongoing staff training coaching and performance management
Ensure staff maintain required certifications including RSA food safety and allergen awareness
Develop supervisors and senior team members
Set clear expectations around punctuality presentation productivity and accountability
Foster a positive respectful and supportive workplace culture
VENUE OPERATIONS AND COMPLIANCE
Maintain high standards of venue cleanliness appearance and presentation
Identify maintenance issues coordinate repairs and ensure timely follow up
Ensure compliance with food safety liquor licensing and workplace health and safety requirements
Oversee opening and closing procedures cash handling and daily reconciliations
Manage reservations customer flow and table turnover
Monitor stock wastage labour costs and operational efficiency
Identify opportunities to improve systems service standards and business performance
PRIVATE FUNCTIONS AND EVENTS
Assist with planning and coordinating private functions
Manage staffing venue setup and service requirements
Ensure functions are delivered professionally and efficiently
Be available for occasional evening events outside regular trading hours
ABOUT YOU
We are looking for an experienced hospitality professional who understands what it takes to run a busy high volume cafe or restaurant
You will bring proven management experience in a high volume hospitality environment
The confidence and ability to independently manage a large busy venue when required
Strong experience in rostering recruitment staff training and performance management
Excellent organisational communication and problem solving skills
A thorough understanding of hospitality compliance and operational standards
A calm composed and decisive approach during demanding services
Strong delegation skills and an encouraging supportive leadership style
A hands on attitude with excellent attention to detail
A genuine sense of ownership accountability and pride in your work
Availability to work weekends including Saturday and Sunday services as rostered
OUR LEADERSHIP PHILOSOPHY
At Dish and Spoon we believe a great manager sets the tone for the entire team
We value leaders who are approachable fair and supportive while also being confident in setting expectations and maintaining accountability
We want someone who brings calm to a busy service not chaos
Someone who can delegate clearly encourage their team make confident decisions and maintain high standards without intimidation or unnecessary pressure
The right person will take genuine pride in the venue its people and its reputation while working collaboratively with the owners to maintain and improve operations
WHAT WE OFFER
Full time ongoing employment
Predominantly daytime trading with occasional evening private functions
An established high volume venue with a loyal customer base
Meaningful responsibility across daily operations
The opportunity to work closely with experienced hands on owners
An established team with opportunities for staff development and leadership
The opportunity to improve systems service standards and operational efficiency
Competitive remuneration negotiable based on experience and capabilities
APPLY NOW
If you are an experienced hospitality manager who thrives in a busy environment leads by example and takes genuine ownership of their work we would love to hear from you
Please submit your resume along with a brief introduction outlining your management experience and why you would be a great fit for Dish and Spoon
